Skip to content

Who do I contact when something goes wrong?

See who residents can contact when something goes wrong.

Last updated 20 October 2026

For residents
Don't have access to the garage, or does it seem you have lost your access? Contact the board, as they are the ones who manage access.

Type of problemContact

Physical faults with the gate, such as:

  • The light is not on
  • The remote control or physical key does not work
  • The pull cord in the garage is broken
  • The board
  • Garage administrator

Problems opening the gate with Parqio, such as:

  • Automatic opening
  • Opening with the Parqio app
  • Opening by calling
  • Opening with license plate recognition/camera
  • Parqio help articles
  • Parqio customer service on chat

Parking problems, such as:

  • A car is blocking my space
  • Help with towing
  • Parking fines
  • The board
  • Garage administrator
  • The company that enforces your parking rules.

Questions about Parqio:

  • Invoice questions
  • Parqio features
  • Price questions
  • Parqio help articles
  • Parqio customer service on chat

Did you find what you were looking for?

Didn’t find what you were looking for?Contact customer support