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Who do I contact when something goes wrong?

See who the board or garage administrators can contact when something goes wrong.

Last updated 26 October 2026 · Checked for app 4.0.3

For the board and garage administrators

Type of problemContact

Physical faults with the gate, such as:

  • The light is not on
  • The remote control or physical key does not work
  • The pull cord in the garage is broken
  • Your gate supplier

Problems opening the gate with Parqio, such as:

  • Automatic opening
  • Opening with the Parqio app
  • Opening by calling
  • Opening with license plate recognition/camera
  • Parqio help articles
  • Parqio customer support on chat

Parking problems, such as:

  • A car is blocking my space
  • Help with towing
  • Parking fines
  • The company that enforces your parking rules.

Questions about Parqio:

  • Invoice questions
  • Parqio features
  • Price questions
  • Parqio help articles
  • Parqio customer support on chat

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