Why can’t I choose an entrance?
You want a gate to open automatically, but it isn’t in the list, or the banner on Home says “No entrances selected”. Here is why, and what you can do.
Last updated 23 September 2026
Automatic opening is switched on one entrance at a time, and you choose the entrances yourself in the app.
Open Automatic opening
Tap Settings at the bottom of the screen, then Automatic opening.
Tap here.
Tap Entrances
This shows how many entrances are switched on.
Choose your gates here.
Switch on your gate
Switch on each gate that should open when you arrive.
Switch it on here.
Is your gate missing? Then it may not have automatic opening yet.
Is your gate missing from the list?
Then it may not be set up for automatic opening. Your location’s administrator orders automatic opening from Parqio, so ask them.
What do you see on your screen?
Here are some common messages the banner can show:
Try free
You haven’t started automatic opening yet. Tap the banner to try it for free.
Suspended
Your phone is missing permissions that automatic opening needs. Tap the banner and allow them.
No entrances selected
No gate is switched on yet. Follow the steps above. If the gate isn’t in the list, the administrator has to order automatic opening for it.
Turn it back on with a subscription
The free trial or the subscription has ended. Tap the banner to start a subscription.
Learn more about automatic opening
None of your entrances has automatic opening. Your location’s administrator can order it from Parqio. If the gate opens with license plate recognition, that still works as before.
Included
Automatic opening is included where you live. Tap the banner, switch on your gate, and allow the permissions the app asks for.