Why can’t I share access in the app?
Here’s what to do if the button for sharing access doesn’t appear in the app.
Last updated 26 October 2026 · Checked for app 4.0.3
Some housing companies don’t allow residents to share access with others.
If you don’t see the “Add user” button in the app, ask your housing company’s board or the garage administrator to add the user for you.
For security reasons, Parqio customer support can’t change users’ access. This must be done by the board or your garage administrator.
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